ATS & the Candidate Experience

Our customer service department received an interesting phone call yesterday, from a job seeker. This is pretty unusual for our customer service to hear from applicants. What really stood out about this call, was that it was an applicant for a company that was not an iRecruit customer. They were using another Applicant Tracking software! […]

Improving the Candidate Experience

A recent article from ERE discusses the frequent buzzwords we hear relating to the candidate experience (culture, employment brand, employer of choice, relationships) and what it actually means from a candidate perspective. The story begins with the author receiving an impersonal auto-response when applying to a job that surprised her. As a former product manager […]